customer-advocacy

Official

Turn happy customers into powerful advocates.

Authortaizen-ai
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Companies often lack a systematic way to capture and manage customer advocacy assets such as testimonials, case studies, reviews, and reference requests, leading to missed proof points and inefficient sales enablement.

Core Features & Use Cases

  • Advocacy Program Design – Define tiers, activities, and qualification criteria for turning satisfied customers into advocates.
  • Testimonial & Review Generation – Create tailored outreach emails and scripts for quotes, videos, and written testimonials.
  • Reference Matching – Identify the best existing customers to serve as references for specific prospect needs.
  • Automation & Reporting – Schedule monthly candidate scans, quarterly review campaigns, and weekly activity reports via Slack, Google Drive, or CRM.

Quick Start

Generate a testimonial request email for the top‑scoring NPS customer and post it to the #customer-advocacy Slack channel.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-advocacy
Download link: https://github.com/taizen-ai/taizen-claude-plugins/archive/main.zip#customer-advocacy

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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