customer-discovery

Conduct structured customer interviews and synthesize findings into an insight memo.

19|3|Updated Feb 28, 2026

Search Tags:#insights #interview #assumptions #synthesis #startup #mom-test #customer-discovery

Ready to run

npx skills add https://github.com/qa-aman/claude-skills --skill customer-discovery-qa-aman

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: customer-discovery
Source: https://github.com/qa-aman/claude-skills/tree/main/skills/by-role/founder/customer-discovery
Command: npx skills add https://github.com/qa-aman/claude-skills --skill customer-discovery-qa-aman

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This skill helps founders validate customer problems by guiding structured interviews and synthesizing the resulting insights to move from opinion to evidence.

Core Features & Use Cases

Define a riskiest assumption and write a testable interview plan following Mom Test guidelines.
Conduct structured customer interviews to elicit past behavior, pain points, and true needs.
Synthesize insights into direct quotes, patterns, and an early adopter profile to inform product decisions.

Quick Start

Provide a structured customer discovery interview guide and synthesize actionable insights from the responses.

Frequently Asked Questions about customer-discovery

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I conduct customer discovery interviews to validate startup assumptions?▼

The skill guides customer discovery interviews by providing a Mom Test-style framework to test riskiest assumptions and elicit past behavior. You define a testable interview plan, conduct structured talks to capture verbatim responses, and synthesize findings into actionable insights.

What is the Mom Test framework for customer interviews?▼

The Mom Test framework structures customer interviews to gather evidence of past behavior rather than opinions. It helps founders validate problems by eliciting true needs and pain points through unbiased questioning, ensuring insights are based on actual actions.

How do I synthesize customer interview findings into actionable insights?▼

You synthesize customer interview findings by distilling verbatim responses into direct quotes, behavioral patterns, and early adopter profiles. This transforms raw interview data into an executive-ready insight memo that informs cross-functional product decisions.

Can I use this guided interview framework for early-stage startup validation?▼

Yes, this guided interview framework is designed for early-stage startup validation. It applies Mom Test principles to test riskiest assumptions, gather behavioral evidence, and define an early adopter profile to inform product decisions.

What is the best way to capture verbatim responses during customer interviews?▼

The best way to capture verbatim responses during customer interviews is using guided capture prompts within a structured interview framework. This ensures accurate recording of direct quotes and past behaviors needed to synthesize actionable patterns and profiles.