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Americanservicesar
AmericanservicesarCOMMUNITY
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customer-followup

Automate post-sale customer follow-ups, complaint handling, and review requests.

Updated Aug 27, 2026
Search Tags:#workflow#retention#review-request#post-sale#customer-satisfaction#customer-follow-up#complaint-resolution
One-click install
npx skills add https://github.com/Americanservicesar/my-personal-executive-assistant-second-brain --skill customer-followup
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: customer-followup
Source: https://github.com/Americanservicesar/my-personal-executive-assistant-second-brain/tree/main/.claude/skills/customer-followup
Command: npx skills add https://github.com/Americanservicesar/my-personal-executive-assistant-second-brain --skill customer-followup

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This skill helps teams manage post-sale customer follow-ups, handle complaints, request reviews, monitor satisfaction, and improve client retention for American Services AR brands.

Core Features & Use Cases

  • Automated follow-ups across channels via Service Robot (GHL) and direct Gmail communications
  • Complaint resolution workflows with logging to memory and feedback loops
  • Review requests and retention checks to prevent churn

Quick Start

Trigger a follow-up for the last completed job by sending a personalized message and logging the outcome

Frequently Asked Questions about customer-followup

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate post-sale follow-ups to improve customer retention?▼

Automating post-sale follow-ups involves triggering personalized messages after job completion and logging outcomes. This skill handles those workflows across Gmail and Service Robot to monitor satisfaction and prevent churn.

What is the best way to handle customer complaints and log the resolution?▼

Handling customer complaints effectively requires structured resolution workflows with feedback loops. This skill routes complaints, logs interactions to memory, and ensures follow-up actions are tracked for satisfaction recovery.

Can I use Housecall Pro and Service Robot together for customer review requests?▼

Yes, this skill integrates with Housecall Pro and Service Robot (GHL) to automate review requests. It logs post-job interactions and monitors churn risk across both platforms to maintain client satisfaction.

How do I set up a renewal campaign workflow to monitor churn risk?▼

Setting up a renewal campaign requires defined workflows for ongoing client satisfaction checks. This skill automates those campaigns via Service Robot, logging data to monitor churn risk and trigger retention communications.

Does this post-sale follow-up workflow support direct Gmail communications?▼

Yes, this skill supports direct Gmail communications for post-sale follow-ups. It automates personalized messages and logs the outcomes to track customer satisfaction and retention across email channels.

When do I need an automated customer satisfaction check after a completed job?▼

An automated customer satisfaction check is needed immediately after job completion to capture feedback and prevent churn. This skill triggers those checks, manages complaints, and requests reviews to secure retention.

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