customer-journey-mapper

To generate a customer journey map in Traditional Chinese, input a completed customer persona and product or service description. The system outputs a finished transposed Markdown table covering five stages: awareness, consideration, decision, usage, and relationship building.

A transposed Markdown table for customer journey mapping arranges the five default stages as column headers, with persona behaviors, touchpoints, and emotions listed as rows underneath. This format provides a compact, readable view of the entire journey in a single document.

Yes, you can include emotion scores in your customer journey map by requesting the Emotion Score Module. It adds per-stage emotion text and a detailed score table with sparkline visualization directly into the final Markdown output for deeper insight.

Yes, customer journey mapping accepts a handoff_to_customer_journey_mapper block as an alternative input to a standard persona and product description. It processes the handoff data directly and respects any explicit overrides provided within the block.

Before creating a customer journey map, you need a completed customer persona and a defined product or service. These two inputs provide the behavioral framing and context required to derive accurate touchpoints and stage-specific actions.

Using a Markdown table for customer journey mapping limits dynamic interactivity and complex visual formatting. It outputs a static text-based grid best suited for proposals, workshops, and handoffs rather than live presentations or highly graphical dashboards.