customer-journey-mapper

Community

Turn personas into the final CJM fast.

AuthorTimLai666
Version1.0.0
Installs0

System Documentation

What problem does it solve?

It translates completed customer framing (顧客輪廓 and 產品或服務) into a finished Traditional Chinese customer journey map (CJM) or touchpoint-based journey table, ready for proposals, workshops, or handoffs.

Core Features & Use Cases

  • Outputs a single core CJM table in a transposed Markdown format with five stages by default: 認知, 考慮/研究, 決策/購買, 使用, 關係建立
  • Supports emotion scores and sparkline when requested
  • Accepts either a complete 顧客輪廓 and 產品或服務 or a handoff_to_customer_journey_mapper block, and will respect explicit overrides

Quick Start

Input a completed 顧客輪廓 and 產品或服務 (or a handoff_to_customer_journey_mapper block) and request the finished CJM.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-journey-mapper
Download link: https://github.com/TimLai666/skills/archive/main.zip#customer-journey-mapper

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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