customer-pulse-check

Name: customer-pulse-check
Availability: InStock
Author: Paywhere

Synthesize customer feedback into prioritized top-3 issues with response templates.

Updated May 20, 2026

Search Tags:#issue prioritization #Gmail #customer feedback #HubSpot #response drafting #theme extraction #Intercom

Ready to run

npx skills add https://github.com/paywhereb/paywhere-claude-plugins --skill customer-pulse-check

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: customer-pulse-check
Source: https://github.com/paywhereb/paywhere-claude-plugins/tree/main/paywhere-smb/skills/customer-pulse-check
Command: npx skills add https://github.com/paywhereb/paywhere-claude-plugins --skill customer-pulse-check

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

It helps you synthesize scattered customer feedback into a prioritized, fixable list of issues with ready-to-review response drafts.

Core Features & Use Cases

Cross-channel theme synthesis: Aggregates themes from HubSpot tickets, Intercom conversations, Gmail threads, and review exports.
Top-3 prioritization with impact: Clusters feedback into recurring themes, rates impact, and selects the top three by frequency × impact.
Owner-safe response drafting: Produces draft customer response templates for each chosen issue without sending or modifying any customer record automatically.

Quick Start

Run customer voice synthesis for the last 30 days by telling the assistant: “Run customer-pulse-check with since date 2026-04-01.”

Frequently Asked Questions about customer-pulse-check

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I prioritize customer feedback from HubSpot and Intercom?▼

You can aggregate customer feedback from Gmail threads by parsing the inputs by connected sources, extracting recurring themes, and formatting the outputs as a summary with templated email drafts for review.

Can I automatically send response drafts to customers from a feedback analysis tool?▼

No, this feedback analysis workflow produces draft customer response templates for each chosen issue but avoids sending or modifying any customer record automatically, requiring explicit owner approval before action.

Does customer feedback synthesis protect customer PII during processing?▼

Customer feedback synthesis extracts recurring themes from connected sources over a selectable lookback window, rating their impact and selecting the top three issues by frequency times impact to create actionable summaries.

How do I extract recurring themes from customer support tickets and review exports?▼

You extract recurring themes from support tickets and review exports by parsing the combined inputs, clustering the feedback into recurring topics with frequency and impact ratings, and formatting the outputs as a prioritized summary.