customer-research

Analyze customer research materials and generate detailed customer personas.

Updated Dec 15, 2025
One-click install
npx skills add https://github.com/name-iffat/haikaitech --skill customer-research-name-iffat
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: customer-research
Source: https://github.com/name-iffat/haikaitech/tree/main/.agents/skills/customer-research
Command: npx skills add https://github.com/name-iffat/haikaitech --skill customer-research-name-iffat

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) and assets (resource) components.

What problem does it solve?

This Skill assists in conducting, analyzing, and synthesizing customer research to improve product development, positioning, and copywriting.

Core Features & Use Cases

  • Analyze Existing Assets: Extract insights from customer interviews, surveys, support tickets, and other research materials.
  • Digital Watering Hole Research: Gather intelligence from online communities, forums, and review sites.
  • Persona Generation: Build detailed customer personas from research data.
  • Competitive Intelligence: Analyze customer sentiment and feedback about competitors.
  • Use Case: If you have a new product and want to understand customer needs and preferences, this Skill can help you gather and analyze customer research to inform your product strategy.

Quick Start

Analyze customer research from the attached transcript 'customer-interview-transcript.pdf'.

Frequently Asked Questions about customer-research

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I extract customer insights from interview transcripts?

To extract customer insights from interview transcripts, you can analyze existing research materials like PDFs by attaching them to the Skill. It processes qualitative data to synthesize key customer needs and preferences for your product strategy.

Can I build customer personas from survey data and support tickets?

Yes, you can build detailed customer personas from survey data and support tickets. The Skill analyzes and synthesizes qualitative research materials to generate comprehensive personas for product development and marketing scenarios.

What's the best way to gather market research from online communities?

The best way to gather market research from online communities is by leveraging digital watering hole research techniques. The Skill collects intelligence from forums, online communities, and review sites to inform your positioning and copywriting.

Does customer research analysis require pre-existing data or can it collect new data?

Customer research analysis can both analyze pre-existing assets and collect new data. It extracts insights from provided materials like support tickets and interviews, while also gathering fresh intelligence from online communities and review sites.

Can I analyze competitor sentiment using customer feedback?

Yes, you can analyze competitor sentiment using customer feedback. The Skill handles competitive intelligence by processing customer sentiment and feedback about competitors to refine your positioning and marketing strategy.

When do I need customer persona generation for copywriting?

You need customer persona generation for copywriting when you want to align messaging with audience needs. The Skill synthesizes qualitative research data into detailed personas to directly inform and improve your copywriting outcomes.