customer-research

Name: customer-research
Availability: InStock
Author: WillLovesNoCode

Synthesize customer interview findings into behavioral personas and MY-ICP.md documentation.

232|43|Updated Jan 13, 2026

Search Tags:#personas #user interviews #customer discovery #customer research #jobs to be done #ideal customer profile

Ready to run

npx skills add https://github.com/whawkinsiv/solo-founder-skills --skill customer-research-whawkinsiv

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: customer-research
Source: https://github.com/whawkinsiv/solo-founder-skills/tree/main/skills/customer-research
Command: npx skills add https://github.com/whawkinsiv/solo-founder-skills --skill customer-research-whawkinsiv

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill helps founders replace assumptions about their customers with evidence-based understanding of their behaviors, goals, pain points, workflows, and buying decisions.

Core Features & Use Cases

Jobs-to-be-Done Research: Discover the progress customers are trying to make through structured behavioral interviews.
Behavioral Personas: Create actionable personas based on goals, constraints, workflows, and adoption barriers rather than demographics.
ICP Documentation: Synthesize interview findings into a reusable MY-ICP.md file containing customer pain, goals, language, buying behavior, and reachable communities.
Use Case: Interview several target users, identify recurring problems and exact customer language, then use the resulting ICP to guide product priorities, onboarding, pricing, and marketing copy.

Quick Start

Use the customer-research skill to create an interview guide and synthesize my findings into a behavioral persona and MY-ICP.md file.

Frequently Asked Questions about customer-research

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I turn customer interviews into an ideal customer profile?▼

To turn customer interviews into an ideal customer profile, synthesize observed behaviors, pain points, and exact language into structured documentation. This process analyzes buying decisions and goals to create evidence-based behavioral personas guiding product strategy.

What is Jobs-to-be-Done customer discovery for SaaS products?▼

Jobs-to-be-Done customer discovery is a research method to understand the progress customers are trying to make. It uses structured behavioral interviews to uncover workflows, adoption barriers, and pain intensity for SaaS product development.

How do I create behavioral personas instead of demographic profiles?▼

You create behavioral personas by analyzing interview findings for goals, constraints, and workflows rather than basic demographics. This approach focuses on observed behavior and buying decisions to build actionable user models.

Can I use customer discovery findings to guide marketing copy and pricing?▼

Yes, you can use customer discovery findings to guide marketing copy and pricing by extracting exact customer language and assessing pain intensity. The synthesized research defines audience reach and product priorities.

What is the best way to document pain points and buying decisions from user research?▼

The best way to document pain points and buying decisions is by creating a reusable MY-ICP.md file. This structured format captures customer goals, exact language, reachable communities, and behavioral data for ongoing reference.

Do I need structured interview questions for customer research and persona development?▼

Yes, you need structured interview questions for customer research to accurately assess pain intensity and observe behavioral patterns. This structured approach ensures you gather evidence-based data for reliable persona development.