Customer Sentiment Agent

Community

Quantify customer mood with actionable insights.

AuthorHappyCowboyAI
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill analyzes customer sentiment across Backstory MCP data to produce a quantified sentiment score with a detailed breakdown for timely action.

Core Features & Use Cases

  • Sentiment scoring: Generates a 0-10 overall score plus breakdown across 5 components: Communication Sentiment, Engagement Level, Strategic Value Recognition, Technical Satisfaction, and Risk Assessment.
  • Parallel intelligence: Orchestrates data from find_account, get_account_status, get_recent_account_activity, account_company_news, and ask_sales_ai_about_account to produce a cohesive report.
  • Actionable recommendations: Delivers practical next steps and reminders for strategic follow-ups.

Quick Start

Input an account name to generate a comprehensive sentiment analysis report with scores, evidence, and recommendations.

Dependency Matrix

Required Modules

None required

Components

assets

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: Customer Sentiment Agent
Download link: https://github.com/HappyCowboyAI/LLMSkills/archive/main.zip#customer-sentiment-agent

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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