customer-support-120

Generates 2000-character Japanese customer support replies embedding six persuasion elements.

Updated Mar 23, 2026

Search Tags:#copywriting #customer support #persuasion #customer satisfaction #reply generation #japanese writing

Ready to run

npx skills add https://github.com/sakamotomomotaro0809-netizen/tateyomi --skill customer-support-120-sakamotomomotaro0809-netizen

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: customer-support-120
Source: https://github.com/sakamotomomotaro0809-netizen/tateyomi/tree/main/taisun_agent/.claude/skills/customer-support-120
Command: npx skills add https://github.com/sakamotomomotaro0809-netizen/tateyomi --skill customer-support-120-sakamotomomotaro0809-netizen

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve? Writing customer support replies that merely answer the question often leaves customers unsatisfied; this Skill generates replies that exceed expectations by embedding six educational elements (trust, vision, problem, solution, investment, action) into a structured 2000+ character response. ## Core Features & Use Cases - Six-Element Reply Framework: Naturally weaves trust-building, vision painting, problem awareness, solution differentiation, value recognition, and action triggers into every reply. - Four Response Templates: Provides dedicated structures for beginner questions, complex emotional consultations, complaints, and positive feedback reports. - Style Enforcement: Applies Taiyo-style writing rules including sentence-ending balance, short-sentence rhythm, one-sentence-per-line formatting, and prohibited-expression checks. - Use Case: A course operator receives a message like "I started the course but can't make progress." The Skill produces a 2000+ character empathetic reply that quotes the concern, addresses the underlying worry, and gives a concrete first step. ## Quick Start Ask the AI to write a 120% customer support reply to the customer's question using this skill.

Frequently Asked Questions about customer-support-120

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I write customer support replies that exceed expectations?▼

Structure the reply in three parts: an empathetic opening quoting the customer's core concern, a body embedding trust, vision, problem, solution, investment, and action elements, and a closing with a concrete next step and encouragement. Aim for at least 2000 characters.

What are the six educational elements in persuasive support writing?▼

The six elements are trust (credibility via numbers and experience), vision (painting an ideal future), problem (clarifying the current issue gently), solution (differentiated method), investment (value of time and effort), and action (a concrete next step).

How should I handle customer complaints in written replies?▼

Start with a sincere apology without excuses, confirm and organize the situation, present a concrete resolution, promise recurrence prevention, and close with gratitude. Avoid defensive language, sales talk, or urgency-based pressure.

What expressions should be avoided in customer support messages?▼

Avoid specific price mentions, absolute guarantees like "100%" or "certainly", excessive fear or urgency triggers, sales promotion language, condescending tone, and decorative markdown symbols inside the reply text.

Does this approach work for short simple questions?▼

Yes, but the framework still produces a full 2000+ character reply by adding anticipatory information, reassurance for beginners, and clear next steps. For very simple FAQs, a shorter standard support skill may be more appropriate.