What problem does it solve?
This Skill provides a direct, queryable interface to Customer.io so users can retrieve member profiles, campaign metrics, message histories, and activity feeds without navigating the Customer.io UI, enabling fast diagnostics and attribution for lifecycle marketing.
Core Features & Use Cases
- Member lookup: search by email to retrieve profile attributes, message history, and activity feeds for troubleshooting and support.
- Campaign analytics: list campaigns and fetch metrics such as sent, delivered, human_opened, human_clicked, converted, unsubscribed, and bounced for performance analysis.
- Cross-tool investigation: correlate Customer.io messages and clicks with PostHog events to attribute signups and product actions.
- Safety and diagnostics: built-in permission model for read-only App API usage, guidance to prefer human_opened/human_clicked over prefetch metrics, handling of cio_id vs id, UTC timestamp awareness, and rate-limit guidance.
Quick Start
Search for member [email protected] and return their profile, message history, and recent activities from Customer.io.