What problem does it solve?
Network and operations teams need a fast way to query, investigate, and track incidents in Datadog Incident Management without switching to the Datadog UI, especially during active outages and post-incident reviews.
Core Features & Use Cases
- Incident Listing and Filtering: List incidents filtered by status, severity, tags, and time range to find active or historical incidents quickly.
- Incident Detail Retrieval: Get full incident details including timelines, related monitors, and affected services for investigation.
- Incident Creation and Updates: Create new incidents and update status or fields, operating in read-only mode by default for safety.
- Use Case: During a network outage, list all SEV-1 incidents tagged with service:network from the past 30 days, pull the timeline of a specific incident, and document findings for a post-incident review.
Quick Start
Ask the agent to list all active Datadog incidents and show the details of the most recent SEV-1 incident.