What problem does it solve?
Design researchers and product teams need to convert user insights into concrete opportunities and design principles before UI work begins. This skill provides a structured JTBD-focused research process and an opportunity-analysis framework to guide mobile UX decisions.
Core Features & Use Cases
- Phase 1: Research Process (Scoping, App Store Review Analysis, Quantitative Data Analysis, User Interviews, and Synthesis) to build a grounded evidence base.
- Phase 2: Opportunity Analysis with three ambition scales (Massive, Medium, Small) and a formal prioritization scheme to translate insights into backlog items.
- Deliverable formats include personas, customer segments, design principles, and an opportunities document to hand off to design and product teams.
- Handoff to Design: connect research findings to concrete design decisions and backlog items.
Quick Start
Define your research goals and gather analytics, reviews, and interviews, then run Phase 1 to generate insights and opportunities.