digital-user-research

What problem does it solve?

This Skill solves the pain point of being unable to conduct first-hand user interviews, enabling teams to quickly gather and analyze real user feedback from public internet sources to identify product pain points and unmet user needs without direct user contact.

Core Features & Use Cases

• Passive Public Data Analysis: Extracts insights from user reviews, community discussions, app store ratings, and other publicly available feedback without requiring user interview recruitment.
• Structured Insight Generation: Automatically classifies feedback by sentiment, clusters topics, reconstructs user journeys, and identifies experience breakpoints to turn unstructured comments into actionable findings.
• Use Case: A product team launching a new feature can use this Skill to analyze 50+ App Store and Reddit reviews about the feature to identify the top 3 user friction points and get prioritized design optimization suggestions.

Quick Start

Use the digital-user-research skill to analyze 30 recent Google Play reviews for the note-taking app 'Notion' and output a user journey map with prioritized design suggestions for the note organization feature.