What problem does it solve?
This skill helps product teams design focused customer discovery interviews that surface real customer behavior, avoid confirmation bias, and produce actionable insights for product decisions. It structures context gathering, goal definition, segment selection, and methodology choice so interviews yield patterns rather than anecdotes.
Core Features & Use Cases
- Adaptive question flow: Asks up to four targeted questions that adapt to goal, segment, and constraints to produce a tailored interview plan.
- Methodology guidance: Recommends appropriate approaches (Mom Test/problem validation, JTBD, switch interviews, journey mapping) and provides example questions and follow-ups.
- Logistics & synthesis: Suggests recruitment channels, interview length, recording/consent guidance, and immediate synthesis steps to surface patterns and success criteria.
- Use cases: Early-stage problem validation, churn investigation, feature prioritization, and discovery with limited customer access.
Quick Start
Create a 5–10 interview plan to validate whether [target segment] experiences [specific problem], including recruitment approach, five core questions with follow-ups, biases to avoid, and success criteria.
