escalation-alert

Escalate critical incidents to designated team channels with structured alert messages.

12|6|Updated Dec 2, 2025
One-click install
npx skills add https://github.com/shogo-labs/shogo-ai --skill escalation-alert
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: escalation-alert
Source: https://github.com/shogo-labs/shogo-ai/tree/main/packages/agent-runtime/templates/incident-response/.shogo/skills/escalation-alert
Command: npx skills add https://github.com/shogo-labs/shogo-ai --skill escalation-alert

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Escalation Alert helps teams quickly notify the right stakeholders when a critical incident occurs, ensuring timely awareness and coordinated response.

Core Features & Use Cases

  • Automated escalation: Detects genuine P0/P1 incidents and routes them to the designated alert channel via messaging integrations.
  • Structured alert messages: Formats incident details (impact, start time, status, and description) for clear communication.
  • Audit & traceability: Logs escalation events in memory for traceability and follow-up.

Quick Start

Trigger the escalation-alert skill with a concise incident title and impact description.

Frequently Asked Questions about escalation-alert

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate incident escalation to notify the right on-call team?

Automating incident escalation routes critical P0/P1 alerts to designated team channels through trigger matching and structured messaging integrations. This ensures the right on-call stakeholders receive timely notifications with formatted incident details for coordinated response.

What information is included in a structured incident alert message?

Structured incident alert messages format critical details including impact assessment, start time, current status, and incident description. This standardized formatting ensures stakeholders receive clear, actionable communication for coordinated incident response.

Can I use incident-response workflows for engineering on-call rotations?

Incident-response workflows support engineering on-call rotations by applying trigger matching to detect critical incidents and routing structured alerts to designated team channels. This enables reliable escalation across rotation schedules.

Does the escalation process provide audit traceability for incident management?

The escalation process logs escalation events in memory, providing audit traceability for incident management. This allows teams to review escalation history and follow up on critical incident notifications.

What is the best way to trigger an incident escalation alert?

Trigger an incident escalation alert by providing a concise incident title and impact description. The system applies trigger matching to detect genuine critical incidents and routes structured alert messages to designated team channels.

Do I need external messaging integrations to route critical incident alerts?

The escalation system routes critical incident alerts to designated alert channels via messaging integrations. These integrations enable automated team notification when genuine P0/P1 incidents are detected through trigger matching.