expansion-business-case

Community

Generate an expansion business case for customer growth.

Authort0ddc3by
Version1.0.0
Installs0

System Documentation

What problem does it solve?

It helps Customer Success teams create a structured, evidence-based expansion business case that’s framed around customer outcomes and is ready for either customer delivery (CSM-led) or Sales handoff (CSQL).

Core Features & Use Cases

  • Two-mode expansion artifact generation: produces a customer-facing expansion proposal in csm-led mode or a Sales qualification package in csql mode.
  • Evidence-driven narrative: organizes delivered-outcome history, expansion opportunity context, and account signals into a coherent business argument.
  • Safety and governance guardrails: enforces required inputs for csql mode, checks for prompt-injection patterns, and flags common anti-patterns that weaken expansion messaging.

Quick Start

Use the expansion-business-case skill to generate a csm-led proposal by running it with mode csm-led and providing the account details and expansion signals.

Dependency Matrix

Required Modules

None required

Components

references

đŸ’» Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: expansion-business-case
Download link: https://github.com/t0ddc3by/claude-for-customer-success/archive/main.zip#expansion-business-case

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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