feedback-synthesis

Identify customer feedback themes and rank opportunities using the Opportunity Score framework.

285|39|Updated Mar 16, 2026
One-click install
npx skills add https://github.com/shawnpang/startup-founder-skills --skill feedback-synthesis
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: feedback-synthesis
Source: https://github.com/shawnpang/startup-founder-skills/tree/main/skills/feedback-synthesis
Command: npx skills add https://github.com/shawnpang/startup-founder-skills --skill feedback-synthesis

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Customer feedback from multiple sources often arrives as scattered data and vague requests. This skill consolidates inputs, uncovers recurring themes, and translates them into prioritized opportunities to inform product decisions.

Core Features & Use Cases

  • Collects and normalizes feedback from sources such as support tickets, NPS surveys, user interviews, app store reviews, and social media into a single, structured view.
  • Themes and alignment: clusters feedback into meaningful themes and evaluates each theme's fit with product goals and strategy.
  • Prioritization framework: applies the Opportunity Score (Importance × (1 − Satisfaction)) to surface top opportunities and generate actionable briefs, quick wins, and test ideas.

Quick Start

Synthesize the latest customer feedback from multiple sources into prioritized themes and a concise, actionable plan.

Frequently Asked Questions about feedback-synthesis

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I prioritize customer feedback from multiple sources?

Opportunity Score is a prioritization framework calculated as Importance multiplied by (1 minus Satisfaction). It quantifies problems to surface top opportunities, helping translate scattered feedback into actionable product briefs and test ideas.

Can I use this skill to synthesize app store reviews and support tickets together?

Yes, you can synthesize app store reviews and support tickets together. The skill collects and normalizes multi-source inputs, including social media and user interviews, into a single structured theme map to inform product decisions.

What is the best way to turn user interviews into actionable product briefs?

The best way to turn user interviews into actionable product briefs is by clustering feedback into themes aligned with product goals. This process generates recommended actions, quick wins, and test ideas based on quantified problem scores.

How does the Opportunity Score framework work for product management prioritization?

The Opportunity Score framework works for product management prioritization by evaluating each theme's fit with product strategy, then ranking opportunities using the formula Importance times (1 minus Satisfaction) to generate actionable briefs.

Does this feedback synthesis approach work for unstructured social media comments?

Yes, this feedback synthesis approach works for unstructured social media comments. It identifies customer feedback themes across multi-source inputs and evaluates each theme's alignment with product goals to produce recommended actions.