feedback-synthesis

Community

Turn customer feedback into prioritized actions.

Authorshawnpang
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Customer feedback from multiple sources often arrives as scattered data and vague requests. This skill consolidates inputs, uncovers recurring themes, and translates them into prioritized opportunities to inform product decisions.

Core Features & Use Cases

  • Collects and normalizes feedback from sources such as support tickets, NPS surveys, user interviews, app store reviews, and social media into a single, structured view.
  • Themes and alignment: clusters feedback into meaningful themes and evaluates each theme's fit with product goals and strategy.
  • Prioritization framework: applies the Opportunity Score (Importance × (1 − Satisfaction)) to surface top opportunities and generate actionable briefs, quick wins, and test ideas.

Quick Start

Synthesize the latest customer feedback from multiple sources into prioritized themes and a concise, actionable plan.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: feedback-synthesis
Download link: https://github.com/shawnpang/startup-founder-skills/archive/main.zip#feedback-synthesis

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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