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voice-of-customer-synthesizer

Aggregate customer feedback into a unified VoC report with theme clustering and sentiment analysis.

1.1k|200|Updated Mar 2, 2026
Search Tags:#theming#report-generation#sentiment-analysis#voice-of-customer#trend-detection#product-insights#feedback-aggregation
One-click install
npx skills add https://github.com/gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer-gooseworks-ai
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: voice-of-customer-synthesizer
Source: https://github.com/gooseworks-ai/goose-skills/tree/main/skills/composites/voice-of-customer-synthesizer
Command: npx skills add https://github.com/gooseworks-ai/goose-skills --skill voice-of-customer-synthesizer-gooseworks-ai

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Aggregate customer feedback from multiple sources into a single, trustworthy VoC report that product, marketing, and CS teams can act on.

Core Features & Use Cases

  • Aggregates signals from sources such as support tickets, NPS surveys, chat messages, reviews, call transcripts, and emails.
  • Clusters feedback into themes, assigns sentiment, detects trends, and surfaces actionable recommendations.
  • Generates a structured VoC report tailored for product, marketing, and CS audiences, with executive summaries and impact insights.

Quick Start

Input your data sources and run the synthesis to generate a VoC report for the selected period.

Frequently Asked Questions about voice-of-customer-synthesizer

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I aggregate customer feedback from multiple sources into a single report?▼

Aggregating customer feedback involves clustering signals from support tickets, NPS surveys, chat messages, and call transcripts into a unified VoC report with theme clustering, sentiment analysis, and trend detection.

Can I build a quarterly VoC report from support tickets and call transcripts?▼

Yes, you can build a quarterly VoC report from support tickets and call transcripts by synthesizing feedback into clustered themes, assigning sentiment, and surfacing actionable recommendations for product and CS teams.

What is the best way to cluster customer feedback into themes for product insights?▼

The best way to cluster customer feedback into themes is by aggregating signals from multiple sources, performing automated theme clustering, and detecting trends to surface actionable product insights.

Does VoC synthesis work with NPS surveys and chat messages?▼

VoC synthesis works with NPS surveys and chat messages by ingesting these data sources alongside reviews and emails to assign sentiment, detect trends, and generate structured recommendations.

How do I generate actionable recommendations from customer reviews?▼

Generating actionable recommendations from customer reviews requires aggregating feedback, clustering themes, and analyzing sentiment to produce a structured VoC report with executive summaries and impact insights.

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