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GeneralJerel
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synthesize-feedback

Cluster customer feedback into themes with sentiment scores and roadmap alignment.

6|Updated Feb 19, 2026
Search Tags:#feedback#analysis#roadmap#synthesis#themes#sentiment#voc
One-click install
npx skills add https://github.com/GeneralJerel/chalk-skills --skill synthesize-feedback
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: synthesize-feedback
Source: https://github.com/GeneralJerel/chalk-skills/tree/main/skills/synthesize-feedback
Command: npx skills add https://github.com/GeneralJerel/chalk-skills --skill synthesize-feedback

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Synthesize customer feedback into thematic clusters to support VoC analysis, quantify theme frequency, sentiment, and alignment with the product roadmap.

Core Features & Use Cases

  • Cluster raw feedback into 5-10 themes with labeled summaries and representative quotes.
  • Quantify themes by mention count, sentiment, and trend, then flag signals for product decisions.
  • Cross-reference themes with existing product PRDs and roadmaps to identify gaps or alignments; generate a structured synthesis document for stakeholders.

Quick Start

Provide a synthesized themes report from the latest customer feedback dataset.

Frequently Asked Questions about synthesize-feedback

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze customer feedback and cluster it into themes for VoC analysis?▼

VoC theme analysis clusters raw customer feedback into 5-10 thematic groups with labeled summaries, representative quotes, and sentiment scores. It applies to reviews, surveys, NPS comments, and support tickets to quantify mention counts and flag product signals.

What is the best way to synthesize NPS comments and map them to a product roadmap?▼

Synthesizing NPS comments involves clustering feedback into themes, scoring sentiment, and cross-referencing those themes against existing PRDs and roadmaps. This process identifies alignment gaps and generates a structured synthesis document with top-priority recommendations for stakeholders.

Can I deduplicate and quantify sentiment across social posts and support tickets?▼

Yes, feedback synthesis processes raw sources like social posts and support tickets by applying deduplication, theme labeling, and sentiment scoring. It quantifies themes by mention count and trend across specified time ranges to flag actionable signals.

Do I need my product documents in a specific location to align feedback with roadmap items?▼

Yes, the process references product data located in the .chalk/docs/product directory. It cross-references clustered feedback themes with existing PRDs and roadmaps stored there to identify alignment gaps and generate recommendations.

What is included in a formal feedback synthesis report for stakeholders?▼

A formal feedback synthesis report includes 5-10 labeled thematic clusters, representative customer quotes, mention counts, sentiment scores, and trend analysis. It also provides roadmap gap analysis and top-priority product recommendations for stakeholder decisions.

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