folk-crm

Route Folk CRM interactions to the correct group, person, or company.

2|Updated Jan 12, 2026
One-click install
npx skills add https://github.com/NimbleBrainInc/skills --skill folk-crm
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: folk-crm
Source: https://github.com/NimbleBrainInc/skills/tree/main/folk-crm
Command: npx skills add https://github.com/NimbleBrainInc/skills --skill folk-crm

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Folk CRM integration routes CRM interactions to the correct group, person, or company, reducing misrouting and manual lookups.

Core Features & Use Cases

  • Guided routing for groups, people, and companies to the appropriate Folk CRM tools.
  • ID formatting & validation guidance for consistent Folk IDs in searches.
  • Situational handling for group-based queries vs. individual lookups across leads, contacts, and accounts.
  • Trigger-based prompts to activate the correct workflow when user mentions folk, group, leads, contacts, or CRM.

Quick Start

Tell me about Jane Doe in Folk CRM.

Frequently Asked Questions about folk-crm

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I route contacts and leads to the right group in Folk CRM?

Folk CRM routing directs contacts and leads to the correct group or company record using trigger-based prompts and group routing rules, reducing misrouting and manual lookups across your CRM workflows.

What triggers a CRM lookup for a specific person or company?

CRM lookups are triggered by mentioning keywords like folk, group, leads, contacts, or CRM, which activate the correct workflow to retrieve individual or company records from Folk CRM.

How does Folk CRM handle group-based queries versus individual lookups?

Folk CRM applies situational handling to distinguish between group-based queries and individual lookups, routing each type to the appropriate Folk CRM tools for leads, contacts, and accounts.

Do I need specific ID formats to search for records in Folk CRM?

Yes, Folk CRM enforces consistent ID formatting and validation guidance for searches, ensuring that Folk IDs used in group and individual lookups match the required formats for accurate routing.

Why are my Folk CRM interactions being misrouted to the wrong contacts?

Misrouting in Folk CRM often occurs when ID formats are inconsistent or group routing rules are not applied, which this routing guidance corrects by validating IDs and enforcing proper routing logic.

Can I use Folk CRM routing for company records and accounts?

Folk CRM routing supports company records and accounts alongside groups, people, leads, and contacts, applying the same ID validation and routing rules to ensure interactions reach the correct company.