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CerisonAutomation
CerisonAutomationCOMMUNITY
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followups

Track sent messages awaiting responses across communication channels with lifecycle states.

Updated Aug 23, 2026
Search Tags:#messaging#reminders#resolution#overdue#conversation tracking#followups
One-click install
npx skills add https://github.com/CerisonAutomation/clud --skill followups-cerisonautomation
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: followups
Source: https://github.com/CerisonAutomation/clud/tree/main/assistant/src/config/bundled-skills/followups
Command: npx skills add https://github.com/CerisonAutomation/clud --skill followups-cerisonautomation

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill helps you avoid losing track of messages you already sent but that still need a response, across multiple communication channels.

Core Features & Use Cases

  • Creates follow-up trackers for outbound messages that are awaiting replies, with optional expected response deadlines.
  • Monitors follow-up lifecycle as pending, overdue, nudged, or resolved, enabling timely reminders.
  • Resolves follow-ups automatically or manually by follow-up ID or by matching channel + conversation ID when a reply arrives.

Quick Start

Create a follow-up for a Slack message you sent, set an expected response window, and let it become overdue automatically if no reply is received.

Frequently Asked Questions about followups

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I track messages awaiting replies across email and Slack?▼

Follow-up tracking works by creating items for outbound messages, setting an expected response deadline, and monitoring lifecycle states from pending to overdue, nudged, or resolved across your communication channels.

How do I know when a sent message becomes overdue for a response?▼

A sent message becomes overdue automatically when the expected_response_hours deadline passes without a reply, transitioning its lifecycle state from pending to overdue to trigger timely reminders.

Can I automatically resolve conversation tracking items when a reply arrives?▼

Yes, you can resolve conversation tracking items automatically by matching the channel and conversation ID when a reply arrives, or resolve them manually by follow-up ID.

Does this approach work for multi-channel workflows like WhatsApp and Slack?▼

Yes, this approach works for multi-channel workflows like WhatsApp and Slack by applying tool-based create, list, and resolve operations to track conversations where replies may arrive later and require periodic checking.

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