gleap-analyzer
CommunityConvert Gleap tickets into actionable N3 analyses
AuthorLeoFalco
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This skill automates the extraction and synthesis of Gleap support ticket history into a structured N3-level support analysis in Portuguese, removing manual triage work and providing a clear path for escalations and technical next steps.
Core Features & Use Cases
- Fetch and sanitize ticket data: Resolves Gleap ticket and project IDs, calls the Gleap API via a Node.js script, and writes a sanitized JSON card file.
- Structured N3 analysis in Portuguese: Produces a Resumo do Card, Linha do Tempo, Análise de Causa Raiz, Situação Atual, and Próximos Passos Sugeridos tailored for Brazilian support workflows.
- Safety and validation: Validates 24-character hex IDs, requires a GLEAP_API_KEY, and treats all ticket content as untrusted input to avoid prompt injection or unsafe execution.
Quick Start
Analyze the Gleap card at https://app.gleap.io/projects/{projectId}/{channel}/{ticketId} and produce a Portuguese N3 analysis with summary, timeline, root cause, current status, and recommended next steps.
Dependency Matrix
Required Modules
None requiredComponents
scripts
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: gleap-analyzer Download link: https://github.com/LeoFalco/shared-skills/archive/main.zip#gleap-analyzer Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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