skills.rest
LeoFalco
LeoFalcoCOMMUNITY
Explore all skills by this author →
GitHub

gleap-responder

Post structured internal notes to Gleap cards with Portuguese reports.

Updated Mar 10, 2026
Search Tags:#investigation#reporting#gleap#ticket-id#internal-note#api-posting
One-click install
npx skills add https://github.com/LeoFalco/shared-skills --skill gleap-responder
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: gleap-responder
Source: https://github.com/LeoFalco/shared-skills/tree/main/gleap-responder
Command: npx skills add https://github.com/LeoFalco/shared-skills --skill gleap-responder

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

This skill enables posting a structured internal note on a Gleap support card after investigation, using context from prior Gleap analysis to inform stakeholders and close the loop.

Core Features & Use Cases

  • Gather context from the conversation and Gleap card (ticketId, projectId, client name, problem, findings, status, and references).
  • Validate ticket and project IDs as 24-character hex strings before posting to prevent data leakage or incorrect postings.
  • Assemble a Portuguese report in pt-BR with a formal structure for review and record-keeping.
  • Post the internal note to Gleap via API using a valid GLEAP_API_KEY, and provide a review-ready message ID.

Quick Start

After analyzing a Gleap card, instruct the system to post a structured internal note.

Frequently Asked Questions about gleap-responder

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I post internal notes to Gleap support cards automatically?▼

You can post internal notes to Gleap support cards by using a Node.js script that validates 24-character hex ticket and project IDs, then submits a structured pt-BR report via the Gleap API using a valid API key.

What format is required for Gleap ticket IDs when posting via API?▼

Gleap ticket IDs and project IDs must be valid 24-character hex strings. The skill validates these formats before posting to prevent data leakage or incorrect card updates.

Can I automate Gleap ticket reporting in Portuguese after investigation?▼

Yes, you can automate Gleap ticket reporting in Portuguese by gathering conversation context, assembling a formal pt-BR structured report, and posting it as an internal note to the support card.

Do I need a Gleap API key to post investigation notes to support tickets?▼

Yes, a valid GLEAP_API_KEY is required to authenticate and post structured internal notes to Gleap support cards via the API, ensuring secure and authorized ticket updates.

Why does my Gleap internal note posting fail with invalid ticket data?▼

Gleap internal note posting fails when ticket or project IDs are not 24-character hex strings. The skill validates these identifiers beforehand to prevent incorrect postings and data leakage.

What context is needed to assemble a structured Gleap investigation report?▼

To assemble a structured Gleap investigation report, you need context from the conversation and Gleap card, including client name, problem, findings, status, and references.

Related Skills

Explore More Software Engineering Skills→
LeoFalcoLeoFalco

gleap-analyzer

Fetch Gleap ticket data and generate a Portuguese N3 support analysis.

Community
Intermediate
naftikonaftiko

Clock Out

Record a clock-out event for a time card via the Microsoft Teams API.

Official
Basic
ClvrwrkClvrwrk

aia4-client-report

Generate client-facing reports integrating competitive analysis, brand identity, and revenue insights.

Community
Advanced
Pepsi1978Pepsi1978
1

übersetzung

Translate Android strings.xml into 26 locales with per-language validation.

Community
Advanced