Godiva Escalation Contacts
CommunityStructured escalation for Godiva incidents.
AuthormyriosMin
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Role-based escalation contacts for Godiva incidents — who to notify by severity tier and domain, with escalation paths and after-hours rules.
Core Features & Use Cases
- Role-based escalation logic by severity and domain across Payment, Core / SAP, Infrastructure, MyTengah, Channel / uPortal, Support, EV, and Content.
- Clear escalation paths with backups and after-hours rules to ensure timely responses.
- Centralized guidance for incident response, approvals, and vendor escalation as required.
Quick Start
Consult the escalation contacts to determine who to notify for a given incident severity and domain.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: Godiva Escalation Contacts Download link: https://github.com/myriosMin/godiva/archive/main.zip#godiva-escalation-contacts Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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