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grievance-tracker

Track public grievance status and analyze delays against statutory timelines.

Updated Aug 23, 2026
Search Tags:#escalation#grievance#public services#CPGRAMS#RTI#citizen rights
One-click install
npx skills add https://github.com/swarochish/indian-law-plugin --skill grievance-tracker
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: grievance-tracker
Source: https://github.com/swarochish/indian-law-plugin/tree/main/skills/grievance-tracker
Command: npx skills add https://github.com/swarochish/indian-law-plugin --skill grievance-tracker

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill helps citizens track their public grievances filed on CPGRAMS or state portals, analyzes delays against statutory timelines, and provides clear, actionable steps for escalation if the grievance is not resolved promptly.

Core Features & Use Cases

  • Status Monitoring: Track the progress of your grievance based on its registration number and filing date.
  • Timeline Analysis: Automatically calculates if the grievance is within, approaching, or has exceeded the statutory response deadline (typically 60 days).
  • Escalation Guidance: Provides step-by-step instructions for escalating unresolved grievances, including filing RTIs and drafting follow-up communications.
  • Use Case: You filed a grievance about a delayed passport application two months ago, and there's been no update. This Skill will tell you it's past the deadline, guide you on how to reopen the grievance, draft an RTI to the concerned department, and suggest other escalation channels.

Quick Start

Use the grievance-tracker skill to check the status of my CPGRAMS grievance number 12345 filed on January 15, 2024.

Frequently Asked Questions about grievance-tracker

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I track my CPGRAMS grievance status and check for delays?▼

To track your CPGRAMS grievance status, provide your grievance registration number and filing date. The system calculates delays against statutory timelines and analyzes whether the resolution is overdue.

What steps should I take to escalate an unresolved public grievance?▼

To escalate an unresolved public grievance, follow specific step-by-step guidance including reopening the grievance on the portal and drafting follow-up communications to the concerned department.

Can I file an RTI for a delayed grievance, and how does it help?▼

You can file an RTI for a delayed grievance to formally request information from the concerned department. The tracker recommends drafting an RTI as a specific escalation step when deadlines are exceeded.

What is the statutory timeline for public grievance resolution on CPGRAMS?▼

The statutory timeline for public grievance resolution on CPGRAMS is typically 60 days. The tracker analyzes your filing date against this deadline to determine if delays have occurred.

Does the grievance tracker work with state public grievance portals?▼

The grievance tracker works with state public grievance portals alongside CPGRAMS. It processes grievance details from multiple platforms to assess delays and recommend escalation steps.

Why has my public grievance passed the 60 day mark without an update?▼

If your public grievance has passed the 60-day statutory deadline without an update, it is officially overdue. The tracker identifies this delay and provides a roadmap for reopening the case and escalating.

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