health-scorecard
CommunityTurn customer signals into a single health view.
Data & Analytics#metrics#customer-success#scorecard#account-health#churn-risk#health-scorecard#cs-management
Authorqa-aman
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Build a structured, actionable method to quantify customer health by aggregating multiple signals into a single score.
Core Features & Use Cases
- Define six weighted dimensions (usage, engagement, adoption, NPS, support load, financial risk) and compute a composite score for each account.
- Provide a playbook for interpreting scores, triggering corrective actions, and standardizing CS workflows across teams.
- Use case: CS leaders can benchmark accounts, prioritize outreach, and align renewal risk strategies across portfolios.
Quick Start
Run the health-scorecard workflow against your account data to generate a live health score and playbook.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: health-scorecard Download link: https://github.com/qa-aman/claude-skills/archive/main.zip#health-scorecard Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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