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hormozi-hormozi-retention

Diagnose churn causes and design retention action plans for subscription businesses.

Updated May 6, 2025
Search Tags:#onboarding#lead nurturing#ltv#churn#win-back#retention strategy#continuity offers
One-click install
npx skills add https://github.com/rodrigo-altissimo/qiartificial --skill hormozi-hormozi-retention
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: hormozi-hormozi-retention
Source: https://github.com/rodrigo-altissimo/qiartificial/tree/main/.claude/skills/hormozi/hormozi-retention
Command: npx skills add https://github.com/rodrigo-altissimo/qiartificial --skill hormozi-hormozi-retention

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

It helps you stop revenue leakage by diagnosing churn causes and designing retention, onboarding, and LTV systems that keep customers longer and increase lifetime profit.

Core Features & Use Cases

  • Churn diagnosis & financial impact: Uses churn frameworks to translate retention issues into LTV and revenue risks, then prioritizes what to fix first.
  • Activation-first retention engineering: Identifies activation points and designs onboarding and engagement flows that move customers to “stay” behaviors.
  • LTV maximization playbooks: Builds monetization and retention mechanics (including nurture, win-back, and continuity/commitment structures) to improve LTV:CAC.

Quick Start

Ask it: “Help me diagnose my monthly churn, activation bottleneck, and give me a prioritized 30/60/90-day retention plan to maximize LTV.”

Frequently Asked Questions about hormozi-hormozi-retention

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I diagnose the root causes of customer churn in my subscription business?▼

To diagnose churn root causes, the Skill uses structured frameworks to translate retention issues into LTV and revenue risks, then prioritizes specific churn drivers to fix first based on your baseline metrics.

What's the best way to design an onboarding flow that improves retention?▼

The best way to design onboarding flows for retention is engineering activation-first systems that identify key activation points and move customers to 'stay' behaviors through targeted engagement sequences.

How do I calculate and maximize LTV to improve my LTV:CAC ratio?▼

To calculate and maximize LTV, the Skill builds monetization playbooks using nurture, win-back, and continuity offer mechanics to increase lifetime profit and assess your LTV:CAC ratio.

Can I create a win-back strategy for customers who have already canceled their recurring subscription?▼

Yes, you can create a win-back strategy as the Skill engineers specific retention mechanics and nurture sequences designed to re-engage canceled customers and recover revenue leakage.

What baseline retention metrics do I need before building a continuity offer strategy?▼

You need baseline retention metrics including monthly churn rates, current LTV, and CAC figures to accurately assess continuity offer mechanics and produce a prioritized, implementable action plan.

How do I build a 30/60/90-day retention plan to reduce revenue leakage?▼

To build a 30/60/90-day retention plan, the Skill uses structured checklists and frameworks to diagnose churn causes, engineer activation flows, and output prioritized action steps that maximize LTV.

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