What problem does it solve?
It prevents external-facing draft responses from sounding robotic or overly corporate by enforcing a consistent, human, empathetic tone across issue and discussion communications.
Core Features & Use Cases
- Warm, helpful openings: Start acknowledgments with empathy (e.g., thanks, great question) instead of generic statements.
- Active, second-person communication: Prefer “we’re looking into this” and “here’s what we found” with direct “you” language.
- Trustworthy closure and uncertainty handling: End with action-oriented follow-ups while avoiding over-promising and supporting uncertainty transparently.
- Practical guardrails: Enforce no link-dumping, no profanity/slurs, and avoid open-ended information requests by asking for specific details.
Quick Start
Use the humanizer skill to rewrite an external-facing PAO response so it is warm, human-sounding, and action-oriented.