inbound-processing

What problem does it solve?

This Skill eliminates the complexity of building reliable, secure inbound email processing systems, removing the need to manually implement MIME parsing, webhook integration, spam and injection filtering, and message routing for incoming emails.

Core Features & Use Cases

• Multi-provider webhook support: Natively handles payloads from Postmark, SendGrid, Mailgun, and AWS SES with provider-specific parsing and retry logic.
• MIME & content processing: Parses multipart messages, extracts attachments and inline images, strips quoted reply text, and converts HTML email to clean plain text.
• Security & intelligent routing: Includes weighted spam scoring, prompt injection detection for AI agent mailboxes, thread detection via email headers, and intent-based routing to support, billing, or legal queues.
• Use Case: For a customer support platform, use this skill to automatically parse inbound support requests, strip out quoted conversation history, detect high-priority issues, and route them to the correct support tier within 30 seconds of receipt.

Quick Start

Use the inbound-processing skill to set up a webhook endpoint that parses incoming Postmark inbound payloads, extracts the new message content by stripping quoted replies, and routes support requests to your ticketing system.