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incident-response

Manage Datadog on-call schedules, paging, and incident tracking through the pup CLI.

5|2|Updated Mar 9, 2026
Search Tags:#incident response#on-call#sre#incident management#datadog#paging#escalation policy
One-click install
npx skills add https://github.com/lauhon/pi --skill incident-response-lauhon
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: incident-response
Source: https://github.com/lauhon/pi/tree/main/skills/incident-response
Command: npx skills add https://github.com/lauhon/pi --skill incident-response-lauhon

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve? Coordinating incident response across on-call rotations, paging, escalation policies, and incident tracking requires juggling multiple Datadog APIs and UIs, which slows down response during outages. ## Core Features & Use Cases - On-Call Management: Create and update on-call schedules, escalation policies, team routing rules, and notification channels (SMS, phone, email, Slack). - Paging & Escalation: Send high or low urgency pages to teams or users, then acknowledge, escalate, or resolve them. - Incident Tracking: List and filter incidents by state or severity, and retrieve full incident details. - Use Case: During a production outage, page the platform team, check who is on-call, track the active incident, and open a tracking case via the delegated case-management agent. ## Quick Start Ask the agent who is currently on-call for your team and to page them about the production database issue.

Frequently Asked Questions about incident-response

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I check who is on-call in Datadog?▼

Run pup on-call team responders with your team ID to list current on-call users, or use pup on-call schedule who-is-on-call with a schedule ID. Both commands require DD_API_KEY and DD_APP_KEY environment variables.

How do I page the on-call engineer with Datadog On-Call?▼

Use pup on-call page create with a title, description, target type (team_id, team_handle, or user_id), target ID, and urgency level. High urgency pages notify immediately, while low urgency pages can wait.

What environment variables does Datadog On-Call CLI need?▼

The pup CLI requires DD_API_KEY, DD_APP_KEY, and DD_SITE (defaulting to datadoghq.com). On-Call operations also use DD_ONCALL_SITE, which defaults to navy.oncall.datadoghq.com, with EU and other regional sites available.

Can this agent create and manage cases during an incident?▼

Case operations like creating, commenting, assigning, and archiving are delegated to the separate case-management agent, which owns the full pup cases command surface. This agent only invokes case commands when clearly part of an active incident workflow.

Why does creating a notification channel fail in Datadog On-Call?▼

SMS and phone channels must be verified with a verification code before use, otherwise you get a channel not verified error. Also confirm your API and application keys have on-call management permissions.

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