incident-response

Orchestrate incident response phases with structured Markdown outputs.

Updated Feb 26, 2026
One-click install
npx skills add https://github.com/wilsto/claude-code-starter-kit --skill incident-response-wilsto
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: incident-response
Source: https://github.com/wilsto/claude-code-starter-kit/tree/main/.claude/skills/incident-response
Command: npx skills add https://github.com/wilsto/claude-code-starter-kit --skill incident-response-wilsto

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill provides a structured, phased approach to managing and resolving production incidents, ensuring clear communication and thorough postmortems.

Core Features & Use Cases

  • Phased Workflow: Guides users through detection, investigation, resolution, communication, and postmortem.
  • Structured Output: Generates detailed Markdown files at each stage for clear documentation.
  • Runbook Generation: Creates templates for service outages and database incidents.
  • On-Call Handoff: Provides a template for seamless shift changes.
  • Use Case: When a critical service outage occurs, this Skill will help the on-call engineer quickly triage the issue, identify the root cause, communicate status updates, and generate a blameless postmortem report.

Quick Start

Initiate a full incident response workflow for a critical service outage.

Frequently Asked Questions about incident-response

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I manage a production service outage workflow from triage to postmortem?

To manage a production service outage, this incident response workflow guides you through triage, investigation, resolution, communication, and postmortem phases. It generates structured Markdown files at each stage to ensure clear documentation.

What is the best way to structure an on-call handoff for production incidents?

The best way to structure an on-call handoff is by using a predefined template that ensures seamless shift changes. This workflow provides on-call handoff templates to facilitate clear communication during production incidents.

How do I generate runbooks for database incidents and service outages?

You can generate runbooks for database incidents and service outages using this guided workflow. It creates structured templates that help on-call engineers quickly triage and resolve critical production issues.

Can I use severity classification to triage critical service outages?

Yes, you can use predefined severity classifications to triage critical service outages. This workflow orchestrates the incident response process by utilizing these classifications to ensure comprehensive incident management.

When do I need a blameless postmortem report for incident management?

You need a blameless postmortem report after resolving a critical incident to identify the root cause without assigning blame. This workflow guides you through generating a thorough postmortem report as the final phase of incident management.

Does incident response work without external dependencies for generating Markdown documentation?

Yes, incident response works without external dependencies to generate structured Markdown documentation. It uses predefined severity classifications and internal reasoning to orchestrate the entire incident management process independently.