What problem does it solve?
This Skill helps teams create customer interview scripts that surface factual, past-behavior insights and avoid biased or leading questions. It reduces wasted discovery time by turning vague opinions into specific, actionable evidence about user jobs, pains, and priorities.
Core Features & Use Cases
- Structured Interview Flow: Opening, warm-up, core JTBD exploration, probing techniques, The Mom Test rules, and wrap-up.
- Probing & Validation: Questions focused on past behavior, pain points, desired outcomes, and willingness to pay to validate assumptions.
- Note-Taking Template: A standardized participant template for capturing jobs, current solutions, biggest pain, and follow-ups.
- Use Case: Prepare a 30-minute interview guide for product discovery to validate hypotheses about a feature or workflow.
Quick Start
Create a customer interview script for research on [topic] that follows The Mom Test and includes opening, warm-up, core JTBD probes, probing techniques, wrap-up, and a note-taking template.