jobs-to-be-done

Identify and analyze customer jobs using the Jobs to Be Done framework.

1.9k|192|Updated Jan 29, 2026
One-click install
npx skills add https://github.com/wondelai/skills --skill jobs-to-be-done-wondelai
Or copy as Structured Prompt for Agent
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Skill: jobs-to-be-done
Source: https://github.com/wondelai/skills/tree/main/jobs-to-be-done
Command: npx skills add https://github.com/wondelai/skills --skill jobs-to-be-done-wondelai

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

The JTBD framework helps teams understand why customers hire products, uncover hidden motivations, and align product strategy with real customer progress.

Core Features & Use Cases

  • Job discovery and statements: identify the main job, craft a neutral job statement, and map related jobs and competing hires.
  • Interview-driven insights: run qualitative interviews to reveal functional, emotional, and social dimensions.
  • Strategy guidance and mapping: build a job atlas and competitive map to prioritize opportunities.

Quick Start

Start with a job statement template and plan 5-7 customer interviews to validate the job, dimensions, and competing hires.

Frequently Asked Questions about jobs-to-be-done

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
What is the jobs-to-be-done framework for product strategy?

The jobs-to-be-done framework identifies why customers hire products and uncovers hidden motivations to align product strategy with real customer progress. It helps teams understand functional, emotional, and social dimensions of customer needs.

How do I write a job statement for customer discovery?

To write a job statement, identify the main job and craft a neutral statement that maps related jobs and competing hires. Use a job statement template to ensure clarity and focus on customer progress.

How do I conduct customer interviews for jobs-to-be-done research?

Plan 5-7 qualitative customer interviews to validate the job, its dimensions, and competing hires. Use qualitative research methods to reveal functional, emotional, and social motivations behind product choices.

When do I need a job atlas for product innovation?

Build a job atlas when prioritizing opportunities and mapping competition. It documents discovered jobs and competitive relationships, guiding product decisions across both startups and established product teams.

Can the jobs-to-be-done framework work for established product teams?

Yes, the JTBD framework applies to both startups and established product teams. It guides product decisions by aligning strategy with real customer progress, using qualitative research and documented artifacts like job statements and interviews.

What is the best way to map competition using jobs-to-be-done?

The best way to map competition is building a competitive map that identifies competing hires customers make. This reveals hidden motivations and prioritizes product innovation opportunities based on real customer progress.