Map customer jobs across functional, emotional, and social dimensions into jobs-to-be-done.yml.
npx skills add https://github.com/haabe/tic-tac-toe --skill jtbd-map
Please help me install this Agent Skill. Skill: jtbd-map Source: https://github.com/haabe/tic-tac-toe/tree/main/.claude/skills/jtbd-map Command: npx skills add https://github.com/haabe/tic-tac-toe --skill jtbd-map
People hire products to get jobs done; this skill provides a structured JTBD mapping workflow across functional, emotional, and social dimensions to guide product strategy.
Map a sample job by interviewing a user and record the situation, motivation, and outcome in the canvas/jobs-to-be-done.yml.
High-intent search queries and answers about installing and using this skill.
Jobs to be done mapping identifies customer jobs across functional, emotional, and social dimensions using Christensen's JTBD framework. It captures situational context, motivation, and outcomes to reveal underserved needs for product discovery.
Use Torres-style user interviews and observations to capture hiring and firing criteria. The mapping process records the situation, motivation, and outcome for each job to identify real customer signals and underserved outcomes.
Document jobs to be done by generating a canvas/jobs-to-be-done.yml file. This output artifact captures each mapped job, its hiring criteria, and prioritization signals to guide downstream opportunity prioritization for product teams.
Yes, the JTBD mapping workflow operates independently without external dependencies. You can immediately start mapping sample jobs by interviewing a user and recording the situation, motivation, and outcome in the canvas.
A three-dimensional JTBD canvas is needed when product strategy requires understanding functional, emotional, and social job dimensions together. This structured mapping reveals underserved outcomes that a standard flat job map overlooks.
Jobs to be done mapping focuses on underserved outcomes because they represent unmet customer needs and direct signals for opportunity prioritization. Identifying them across functional, emotional, and social dimensions guides targeted product discovery.
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