launchpad-dx-apis

To create a Launchpad case via REST, post a request to /dx/api/application/v2/cases with a valid caseTypeID and content payload. Ensure fields are configured as Allowed Fields on the case type to instantiate cases successfully.

Query data views through DX API endpoints to filter and fetch related records. Data views must be linked to the case type, and fields must be configured as Allowed Fields to determine the response shape returned.

Launchpad DX API endpoints require authentication to interact with external systems. You must authenticate before using REST endpoints to create, update, or query cases and data objects across the application.

Yes, you can invoke assignment actions to progress work using the DX API. Actions linked to the case type determine the request shapes and responses, allowing external systems to perform case or assignment actions.

Use the Get Case or Data DX API to retrieve case or data object details by ID. This endpoint also reads available actions, helping external systems understand the next steps to progress the work.

Fields configured as Allowed Fields and actions or data views linked to the case type determine the request shapes and responses. This configuration ensures external systems interact correctly with REST endpoints.