What problem does it solve?
This Skill eliminates the risk of irrelevant, thin, or unactionable feedback from Local Lead Operators (LLOs) after a Connect opportunity closes, which occurs when survey questions do not match the actual work the LLO performed (e.g., asking about app usability for a focus group that never used an app). It ensures closeout documentation includes structured, archetype-aligned insights that can be used to improve future opportunities.
Core Features & Use Cases
- Archetype-Adaptive Feedback Requests: Automatically adjusts survey questions based on the opportunity's archetype (atomic-visit, focus-group, or multi-stage) to ask only relevant questions about the LLO's actual work.
- End-to-End Feedback Workflow: Coordinates email outreach to LLOs, monitors for responses via OCS transcripts, and compiles all feedback into a standardized closeout document tagged by improvement area.
- Use Case: After closing a multi-stage Connect opportunity with 3 LLOs, use this Skill to send each LLO a tailored survey asking about stage transition clarity, facilitation experience, and app usability (if applicable), then aggregate all responses into a single closeout file for the learnings-summary and cycle-grade skills to use.
Quick Start
Use the llo-feedback skill to collect and document structured post-opportunity feedback from all LLOs involved in your latest closed Connect opportunity.