logistics

Provider-agnostic shipment tracking isolates delivery progress and tracking references from specific couriers. By routing updates through a logistics manager or provider adapter abstraction, you can model shipment state independently. This prevents fragmented, provider-specific tracking implementations.

Keeping shipment state separate from order_status and payment_status ensures logistics remains independently auditable and traceable. This isolation preserves accurate delivery status progression and prevents fulfillment logic from corrupting logistics data during webhook-triggered courier updates.

Courier webhook updates should route through a provider adapter abstraction to validate status transitions end to end. This shared infrastructure serializes tracking references and updates customer-facing delivery progress while preserving shipment state isolation from order fulfillment.

The safest way to add a new courier is to route provider-specific logic through a logistics manager abstraction. Review your current shipment architecture to ensure tracking references are serialized and status transitions are validated before routing the new courier webhook updates.

You need provider-agnostic shipment architecture when ecommerce fulfillment requires accurate delivery status progression across multiple couriers. It prevents fragmented tracking by organizing sender and receiver logistics in a dedicated, independently traceable shipment workflow.