mine-voc
CommunityExtract customer insights from real voice data
Marketing & Sales#voice of customer#jtbd#brand research#customer reviews#consumer insights#feedback mining
AuthorLargo2z9
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill solves the problem of relying on assumptions instead of real customer language by mining customer feedback sources and turning raw reviews into actionable voice-of-customer insights.
Core Features & Use Cases
- Multi-source customer feedback mining: Collect and analyze customer language from reviews, forums, app stores, and other available feedback surfaces.
- Structured insight coding: Classify verbatims through JTBD, awareness stages, themes, and pain categories to reveal customer motivations and objections.
- Use Case: A DTC brand operator can use this Skill to discover recurring customer frustrations, hidden benefits, and messaging opportunities from authentic customer reviews.
Quick Start
Ask the AI to mine voice of customer feedback for a configured brand and produce a synthesis of customer needs, pains, and opportunities.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: mine-voc Download link: https://github.com/Largo2z9/phantomos/archive/main.zip#mine-voc Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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