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abhishekchoudhari
abhishekchoudhariCOMMUNITY
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voc-analysis

Analyze customer feedback from Jira CS tickets, NPS verbatims, and Slack channels.

1|Updated Mar 9, 2026
Search Tags:#Slack#Jira#customer feedback#NPS#VoC analysis
One-click install
npx skills add https://github.com/abhishekchoudhari/pm-superic-skills --skill voc-analysis-abhishekchoudhari
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: voc-analysis
Source: https://github.com/abhishekchoudhari/pm-superic-skills/tree/main/pm-product-discovery/skills/voc-analysis
Command: npx skills add https://github.com/abhishekchoudhari/pm-superic-skills --skill voc-analysis-abhishekchoudhari

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires atlassian-mcp, slack-mcp, and includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill analyzes customer feedback from Jira CS tickets, NPS verbatims, and Slack channels to identify the root causes of customer pain points and trends over time.

Core Features & Use Cases

  • Voice of Customer Analysis: Ingests and analyzes customer feedback from various sources.
  • Root Cause Identification: Identifies the underlying reasons behind customer feedback.
  • Trend Analysis: Tracks changes in customer feedback over time.
  • Use Case: Use this Skill to analyze customer feedback after a product launch and identify areas for improvement.

Quick Start

Run the voc-analysis skill with the following command: /voc-analysis:run

Frequently Asked Questions about voc-analysis

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze customer feedback from Jira tickets and Slack channels?▼

Voice of Customer analysis ingests Jira CS tickets, NPS verbatims, and Slack channels to identify root causes and track trends in customer feedback. It requires Atlassian MCP and Slack MCP for data ingestion.

Can I identify root causes of customer pain points using NPS verbatims?▼

Yes, Voice of Customer analysis processes NPS verbatims alongside Jira and Slack data to identify underlying root causes of customer pain points and track feedback trends over time.

Do I need Atlassian MCP and Slack MCP to perform VoC analysis?▼

Yes, Voice of Customer analysis requires Atlassian MCP and Slack MCP dependencies to ingest customer feedback from Jira CS tickets and Slack channels for root cause identification.

What is the best way to track customer feedback trends after a product launch?▼

Voice of Customer analysis tracks changes in customer feedback over time by ingesting Jira CS tickets, NPS verbatims, and Slack channels, making it ideal for post-launch product improvement.

How do I run VoC analysis to uncover customer pain points?▼

Run the Voice of Customer analysis using the command `/voc-analysis:run` to ingest customer feedback from connected Jira, NPS, and Slack sources to identify root causes and trends.

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