Skills
.Work. You
Rest

customer-satisfaction

Official

Turn CSAT data into customer-obsessed action.

Data & Analytics#nps#customer-feedback#closed-loop#sentiment-analysis#csat#ces#survey-management
Authorerphq
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Measuring and interpreting customer satisfaction across CSAT, NPS, CES, sentiment, and feedback to identify what to improve in support.

Core Features & Use Cases

  • End-to-end satisfaction measurement across CSAT, NPS, CES, and sentiment analysis from multi-channel feedback.
  • Closed-loop workflow: translate feedback into actionable tasks and follow-up with customers.
  • Dashboards, alerts, and trend detection to monitor satisfaction and identify improvement opportunities.

Quick Start

Analyze CSAT, NPS, and CES data from the latest survey round and generate actionable improvement insights.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: customer-satisfaction
Download link: https://github.com/erphq/skills/archive/main.zip#customer-satisfaction

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
View Source Repository

Agent Skills Search Helper

Install a tiny helper to your Agent, search and equip skill from 471,000+ vetted skills library on demand.