What problem does it solve? Running an MSP means constantly handling contracts: MSAs, Service Orders, SOWs, NDAs, DPAs, and waivers. Without a consistent playbook, every review starts from scratch, clause positions drift between deals, and risky terms slip through. This skill gives an MSP a single source of truth for its legal document stack, standing positions on contested clauses, and clear attorney-escalation rules. ## Core Features & Use Cases - Document stack map: Defines what each legal document (MSA, Service Order, SOW, SLA, NDA, DPA, BAA, waivers, Change Orders) is for, how they fit together, and which one a given client situation requires. - Negotiation playbook: Provides standard positions, acceptable ranges, and escalation triggers per clause (liability caps, indemnification, non-solicits, insurance, claim periods), formatted for use with generic contract-review skills. - Inbound contract triage: Flips the lens when reviewing paper sent by clients or vendors, hunting for the same aggressive clauses the MSP uses itself. - Use Case: A client sends back a redlined Service Order demanding a lower liability cap and termination for convenience. Load this skill to check both requests against the playbook positions, identify which changes fall inside the acceptable range, and flag the rest for attorney review. ## Quick Start Ask Claude to review this client contract against our MSP legal playbook and flag anything that needs attorney escalation.
