What problem does it solve?
Network operators need audit-ready deliverables — change records, interface audit spreadsheets, executive decks, and filled PDF forms — but assembling them by hand risks fabricated or stale values reaching change advisory boards and auditors. This Skill composes those four document types strictly from real, tagged device and ticket data, marking gaps explicitly instead of inventing figures.
Core Features & Use Cases
- Change Record Documents (.docx): Builds a change record from a real ServiceNow CR plus live device state, with every value tagged to its source and a hard stop if the CR does not exist or is unapproved.
- Interface/Config Audit Workbooks (.xlsx): Produces spreadsheets with separate administrative and operational state columns, and records failed devices as marked rows rather than silently omitting them.
- Executive Summary Decks (.pptx): Assembles findings, figures, and an existing topology diagram into slides with visible source attribution and detail references.
- PDF Form Filling: Inspects a PDF's real field names first, fills only fields with genuine data, and reports unfilled and unmatched fields to the operator.
- Use Case: An operator asks for a change record for CHG0012345 with the current state of fgt-01; the Skill pulls the CR from ServiceNow and device state from FortiGate queries, then renders a sourced Word document.
Quick Start
Ask the agent to generate a change record document for a specific ServiceNow change request including the current state of a named device.