pagerduty-ops

Trigger, acknowledge, and resolve PagerDuty incidents via REST and Events APIs.

Updated Feb 14, 2026
One-click install
npx skills add https://github.com/Shakudo-io/opencode-skills --skill pagerduty-ops
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: pagerduty-ops
Source: https://github.com/Shakudo-io/opencode-skills/tree/main/pagerduty-ops
Command: npx skills add https://github.com/Shakudo-io/opencode-skills --skill pagerduty-ops

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Automates PagerDuty incident paging and management to reduce manual effort and ensure timely on-call notifications.

Core Features & Use Cases

  • Trigger incidents via Events API v2 to page on-call engineers.
  • Manage incidents via REST API: create, acknowledge, resolve, and query on-call schedules.
  • Retrieve users, services, and on-call policies to automate escalation workflows.
  • Use cases: auto-page on high-severity incidents, audit on-call rotations, and integrate PagerDuty actions into runbooks.

Quick Start

Use this skill to send a sample trigger to PagerDuty for the Main Engineering on-call.

Frequently Asked Questions about pagerduty-ops

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate PagerDuty incident paging for on-call engineers?

Automate PagerDuty incident paging by using the Events API v2 to trigger incidents and manage them via the REST API. This approach pages on-call engineers automatically and handles acknowledgments or resolutions.

Can I retrieve on-call schedules and escalation policies via the PagerDuty REST API?

Yes, you can retrieve on-call schedules and escalation policies using the PagerDuty REST API. The skill queries users, services, and on-call policies to automate routing and escalation workflows.

What do I need to set up to manage PagerDuty incidents automatically?

To manage PagerDuty incidents automatically, you need proper REST and Events API integrations configured. This includes authentication handling and safe routing of escalation policies and routing keys.

How do I acknowledge and resolve PagerDuty incidents through an automated runbook?

Acknowledge and resolve PagerDuty incidents through an automated runbook by integrating the REST API. The skill applies actions to trigger, acknowledge, and resolve incidents across services.

Does this approach support querying on-call users for rotation audits?

Yes, this approach supports querying on-call users for rotation audits. You can retrieve users and on-call schedules to audit rotations and automate escalation workflows.

When should I not use automated incident management for PagerDuty?

You should not use automated incident management without proper authentication handling and safe routing of escalation policies. Safe routing of routing keys is required to prevent misdirected alerts.