playbook-recommendations
OfficialContext-aware playbook picks with scoring.
Product & Management#automation#playbooks#recommendations#decision-support#incident#process-automation
AuthorHappy-Technologies-LLC
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Efficiently identify the most relevant processes to automate by recommending fit-for-purpose playbooks based on incident/case context and scoring historical success.
Core Features & Use Cases
- Contextual playbook matching: align case attributes (category, priority, CI) with playbook triggers and actions.
- Score-based ranking and customization guidance: rank options by relevance and suggest tailoring where needed.
- Gap analysis: identify coverage gaps and propose new playbooks or modifications.
Quick Start
Load the relevant case or incident context and request top playbook recommendations with rationale.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: playbook-recommendations Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#playbook-recommendations Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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