skills.rest
VoicenterTeam
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popup-screen

Create and configure a Pop-Up Screen endpoint for Voicenter calls.

2|1|Updated Apr 4, 2026
Search Tags:#CRM integration#API endpoint#call management#Voicenter#popup screen
One-click install
npx skills add https://github.com/VoicenterTeam/claude-marketplace --skill popup-screen
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: popup-screen
Source: https://github.com/VoicenterTeam/claude-marketplace/tree/main/plugins/voicenter-api/skills/popup-screen
Command: npx skills add https://github.com/VoicenterTeam/claude-marketplace --skill popup-screen

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill addresses the challenge of displaying caller CRM data to agents during Voicenter calls, enhancing the agent's ability to manage calls more effectively.

Core Features & Use Cases

  • Caller Data Display: Automatically opens a CRM contact page with caller details when a call is received.
  • CRM Integration: Works seamlessly with the Voicenter Chrome Extension to open CRM URLs.
  • Use Case: For a contact center, this skill ensures agents have access to caller information before answering a call, improving customer service quality.

Quick Start

Create a Pop-Up Screen endpoint using the 'popup-screen' skill and configure your endpoint URL in Voicenter settings.

Frequently Asked Questions about popup-screen

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I display caller CRM data during Voicenter calls?▼

To display caller CRM data during Voicenter calls, you create a Pop-Up Screen endpoint that automatically opens a CRM contact page with caller details when a call is received. It uses HTTP POST requests and JSON responses to deliver the data.

Do I need the Voicenter Chrome Extension for CRM integration with popup screens?▼

Yes, the Voicenter Chrome Extension is required for CRM integration with popup screens. The extension works in conjunction with your configured endpoint URL to automatically open the relevant CRM contact pages during active calls.

What is the best way to configure a popup screen endpoint for call management?▼

The best way to configure a popup screen endpoint for call management is to create the endpoint and configure its URL within your Voicenter settings. This setup ensures agents receive caller information automatically before answering.

Can I use HTTP POST requests to trigger a CRM contact page popup for incoming calls?▼

Yes, you can use HTTP POST requests to trigger a CRM contact page popup for incoming calls. The popup screen endpoint processes these POST requests and returns JSON responses containing the necessary caller details for display.

Why does my CRM integration popup screen fail to open during Voicenter calls?▼

If your CRM integration popup screen fails to open during Voicenter calls, verify that the endpoint URL is correctly configured in Voicenter settings and that the Voicenter Chrome Extension is installed and active in the browser.

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