Voicenter
Official@voicenterteam · Israel - Kiev - Lviv - Houston
Voicenter Cloud Contact Center and VoIP Systems
Agent Skills by Voicenter
Showing 21 vetted skills indexed across 2 GitHub repositories.
setup
Automate OAuth authentication of Claude Code to the Voicenter MCP server.
voicenter-bot-json-assembler
Convert Voicenter Agent Specs into deployable Bot JSON wire format.
login-logout
Automate agent login, logout, and status updates via the Voicenter API.
get-call-history
Retrieve AI-enriched call summaries, emotions, and personality traits by CallID.
external-layer
Route inbound calls through IVR systems using CRM data.
crm-onboarding
Guide CRM integration scoping, setup, and execution with mapping and configuration steps.
mute-recording
Mute and unmute call recordings in real time via Voicenter API.
lead-tracker
Assign dynamic phone numbers to attribute inbound calls to marketing campaigns.
popup-screen
Create and configure a Pop-Up Screen endpoint for Voicenter calls.
voicebot
Create a custom API endpoint delivering real-time CRM data to Voicenter Voice Agents.
real-time
Stream real-time call and agent events via socket.io SDK for Voicenter.
click2call
Initiate and terminate Voicenter Click2Call API calls from CRM applications.
call-log
Retrieve Voicenter call detail records with filtering and sorting.
blacklist
Manage Voicenter organization blacklists by adding or removing phone numbers.
active-calls
Monitor real-time call and queue activity via the Voicenter API.
productive-dialer
Automate Voicenter Dialer campaign and agent management via API.
extension-list
Retrieve and manage Voicenter extensions and users via the Voicenter API.
cdr-notification
Process Voicenter Call Detail Records via POST requests and store call data.
voicenter-bot-intent-detail-author
Author per-intent slot descriptions, validation prompts, and post-execution instructions in Voicenter Agent Specs.
opensips-security-advisor
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opensips-config
Analyze and refine OpenSIPS configuration files for correct runtime behavior.
Frequently Asked Questions About Voicenter
FAQPage SchemaWhat specific telephony tasks can be managed using these capabilities?▼
You can manage real-time call states, including muting recordings, initiating click-to-call sequences, and retrieving detailed call history. Additionally, the system supports managing organization-wide blacklists, extension provisioning, and processing call detail records via POST requests for external storage and analysis.
Which technical personas benefit from these integration capabilities?▼
Telephony engineers, CRM administrators, and backend developers benefit from these capabilities. These personas use the provided endpoints to bridge communication infrastructure with business logic, enabling custom IVR behaviors, lead attribution tracking, and synchronized agent status management across enterprise environments.
What are the prerequisites for integrating these telephony services?▼
Integration requires an active Voicenter account and valid credentials for authentication. Developers must configure CRM mapping, define intent-based slot descriptions for voice agents, and ensure network connectivity to the Voicenter endpoints for real-time socket events and POST-based record notifications.