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Voicenter

Official

@voicenterteam · Israel - Kiev - Lviv - Houston

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50Public Repos
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21Published Skills

Voicenter Cloud Contact Center and VoIP Systems

Skills Distribution
DomainCloud & Comp...Telephony & VoIP I.. (40%)CRM Integration & .. (30%)Real-time Event St.. (30%)

Agent Skills by Voicenter

Showing 21 vetted skills indexed across 2 GitHub repositories.

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2

setup

Automate OAuth authentication of Claude Code to the Voicenter MCP server.

Official
Basic
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2

voicenter-bot-json-assembler

Convert Voicenter Agent Specs into deployable Bot JSON wire format.

Official
Advanced
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2

login-logout

Automate agent login, logout, and status updates via the Voicenter API.

Official
Intermediate
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2

get-call-history

Retrieve AI-enriched call summaries, emotions, and personality traits by CallID.

Official
Intermediate
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2

external-layer

Route inbound calls through IVR systems using CRM data.

Official
Advanced
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2

crm-onboarding

Guide CRM integration scoping, setup, and execution with mapping and configuration steps.

Official
Advanced
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2

mute-recording

Mute and unmute call recordings in real time via Voicenter API.

Official
Intermediate
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2

lead-tracker

Assign dynamic phone numbers to attribute inbound calls to marketing campaigns.

Official
Intermediate
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2

popup-screen

Create and configure a Pop-Up Screen endpoint for Voicenter calls.

Official
Intermediate
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2

voicebot

Create a custom API endpoint delivering real-time CRM data to Voicenter Voice Agents.

Official
Intermediate
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2

real-time

Stream real-time call and agent events via socket.io SDK for Voicenter.

Official
Intermediate
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2

click2call

Initiate and terminate Voicenter Click2Call API calls from CRM applications.

Official
Intermediate
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2

call-log

Retrieve Voicenter call detail records with filtering and sorting.

Official
Intermediate
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2

blacklist

Manage Voicenter organization blacklists by adding or removing phone numbers.

Official
Intermediate
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2

active-calls

Monitor real-time call and queue activity via the Voicenter API.

Official
Advanced
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2

productive-dialer

Automate Voicenter Dialer campaign and agent management via API.

Official
Advanced
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2

extension-list

Retrieve and manage Voicenter extensions and users via the Voicenter API.

Official
Intermediate
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2

cdr-notification

Process Voicenter Call Detail Records via POST requests and store call data.

Official
Advanced
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2

voicenter-bot-intent-detail-author

Author per-intent slot descriptions, validation prompts, and post-execution instructions in Voicenter Agent Specs.

Official
Advanced
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5

opensips-security-advisor

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Official
Advanced
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5

opensips-config

Analyze and refine OpenSIPS configuration files for correct runtime behavior.

Official
Intermediate

Frequently Asked Questions About Voicenter

FAQPage Schema
What specific telephony tasks can be managed using these capabilities?

You can manage real-time call states, including muting recordings, initiating click-to-call sequences, and retrieving detailed call history. Additionally, the system supports managing organization-wide blacklists, extension provisioning, and processing call detail records via POST requests for external storage and analysis.

Which technical personas benefit from these integration capabilities?

Telephony engineers, CRM administrators, and backend developers benefit from these capabilities. These personas use the provided endpoints to bridge communication infrastructure with business logic, enabling custom IVR behaviors, lead attribution tracking, and synchronized agent status management across enterprise environments.

What are the prerequisites for integrating these telephony services?

Integration requires an active Voicenter account and valid credentials for authentication. Developers must configure CRM mapping, define intent-based slot descriptions for voice agents, and ensure network connectivity to the Voicenter endpoints for real-time socket events and POST-based record notifications.