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active-calls

Official

Monitor real-time call activity and queue status with Voicenter API

Software Engineering#customer service#real-time monitoring#queue management#call tracking#Voicenter API
AuthorVoicenterTeam
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill provides real-time insights into active calls and queue status, allowing you to track call activity and queue depth efficiently.

Core Features & Use Cases

  • Real-time Call Tracking: View who is on a call, their status, and the caller information.
  • Queue Monitoring: Track the number of callers waiting in each queue.
  • Use Case: Use this Skill to display live call and queue data on a dashboard or to check if a specific agent is currently on a call before routing or assigning a task.

Quick Start

Get the current call activity and queue status by using the 'active-calls' skill.

Dependency Matrix

Required Modules

None required

Components

scripts

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: active-calls
Download link: https://github.com/VoicenterTeam/claude-marketplace/archive/main.zip#active-calls

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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