What problem does it solve?
This Skill provides an efficient way to query and retrieve detailed call records from the Voicenter Call Log API, streamlining the process of accessing historical call data for reporting, analytics, and CRM integration.
Core Features & Use Cases
- CDR Retrieval: Fetch call detail records based on various criteria such as date, phone number, extension, and call type.
- Field Selection: Select specific fields from the CDR to return, such as caller number, target number, date, duration, and more.
- Sorting and Filtering: Sort the retrieved records by date and duration, and filter by call type, campaign ID, and queue ID.
- Use Case: For a marketing team, use this Skill to retrieve and analyze call data for a specific campaign to gauge its effectiveness.
Quick Start
Retrieve all call detail records for the past 30 days for a specific campaign by using the call-log skill with the provided criteria.