click2call

Initiate and terminate Voicenter Click2Call API calls from CRM applications.

2|1|Updated Apr 4, 2026
One-click install
npx skills add https://github.com/VoicenterTeam/claude-marketplace --skill click2call
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: click2call
Source: https://github.com/VoicenterTeam/claude-marketplace/tree/main/plugins/voicenter-api/skills/click2call
Command: npx skills add https://github.com/VoicenterTeam/claude-marketplace --skill click2call

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

This Skill simplifies the process of initiating or terminating calls through Voicenter's Click2Call API, allowing for direct dialing from CRM or web applications.

Core Features & Use Cases

  • Outbound Calling: Initiate calls programmatically or through a CRM interface.
  • Call Termination: End active calls programmatically.
  • Custom Data Integration: Pass CRM data into calls for better call records and screen pop functionality.
  • Use Case: Automate customer outreach by initiating calls directly from a CRM, with caller ID control and call recording options.

Quick Start

Use the click2call skill to initiate a call to '0501234567' from the agent's extension 'SIPSIP'.

Frequently Asked Questions about click2call

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate outbound calling directly from my CRM?

To automate outbound calling, you integrate a Click2Call API that programmatically initiates calls and passes custom CRM data. This enables direct dialing and screen pop functionality directly from your web applications.

What is Click2Call API integration used for?

Click2Call API integration is used to automate call initiation and termination from web applications. It allows developers to programmatically control direct dialing and hang-up actions while passing custom CRM data for call records.

Can I terminate active calls programmatically using an API?

Yes, you can terminate active calls programmatically by utilizing the call termination features of a Click2Call API. This allows your CRM or web application to automatically hang up active calls as needed.

Do I need API authentication to initiate Voicenter outbound calls?

Yes, Voicenter API authentication is required to initiate outbound calls. You must authenticate your CRM or web application with the Voicenter platform to securely automate direct dialing and pass custom call data.

How do I pass custom CRM data into an outbound call log?

You pass custom CRM data into an outbound call log by including it in your Click2Call API request payload. This integration supports passing custom data during call initiation to enhance call records and trigger screen pop features.