productive-dialer

What problem does it solve?

This Skill helps you manage and automate Voicenter Dialer campaigns and agent assignments directly from your CRM, simplifying call campaign management.

Core Features & Use Cases

• Campaign Management: Start, stop, and schedule campaigns, add or remove destinations.
• Agent Management: Assign agents to campaigns, track agent availability, and remove agents.
• Pending Calls: View and manage pending calls in a campaign.
• Use Case: Imagine you want to run a call campaign to promote a new product. Use this Skill to create the campaign, upload lead numbers, assign agents, and track the progress.

Quick Start

Use the productive-dialer skill to start the 'Promotion Campaign' at 9 AM tomorrow.